LyCare
Care management in one place
Senior living, group homes and in-home care: every role sees what to do next, and managers see how every facility is doing.
MedicationsMedical visitsIncidentsCase workHome visitsCompliancePartner portalAI
1 · Start of the day
Everyone knows what's next
My day for staff, a dashboard for managers.
01Your day in one place
My daySearch residents, staff…⌘KACGood morning, Ana
Wednesday, October 21 · Amberhollow Main
07:30Flu clinic
31 residents · Activity room
09:00Foot checkups
24 residents · 6 seen
15:30Wound checks
9 residents · Wing B
Fall · Margaret Ellis
R-1042 · tell family
Due in 2h 10m
18doses due at 08:00
3 late1 PRN to check
Weekly weights · Wing AToday
Fire drill logFri
CPR certificate
Expires in 12 days
My day opens when you sign in. It shows only what is yours to do today.
Anything late or due soon is flagged, including state reporting deadlines.
01The headlines first
lycare.lycore.com/dashboard
DashboardSearch residents, staff…⌘KMLDashboard
Amberhollow Senior Living · All 5 facilities · last 7 days
7 days30 days90 days
Current residents
172
1 admitted in 7 days
Occupancy
86%
172 of 199 beds
Doses given
94%
231 refused · 214 held
Average intake
77%
7 on low intake now
Incidents
2
2 open · 0 overdue
Staff compliance
91%
4 expired
Doses late in today's med passes12
Compliance submissions to review8
Staff requirements expired4
Logbook entries waiting for approval3
Residents on low intake7
Requests from lawyers and partners1
● Given 7,199● Refused 231● Held 214
The top row is your headline numbers, for the period you pick.
Needs attention lists what's waiting on someone, and each line opens the right list.
02Each role sees its own
lycare.lycore.com/dashboard
DashboardSearch residents, staff…⌘KLODashboard
Amberhollow Senior Living · Amberhollow at Barton Creek · last 7 days
7 days30 days90 days
Current residents
132
1 admitted in 7 days
Doses given
94%
175 refused · 160 held
Average intake
74%
7 on low intake now
Visits done
12
4 appointments next 7 days
Today's med passes so far
Robyn Torp · BC-2015
Eldora Douglas · BC-2004
Felton Fahey · BC-1083
A nurse sees medications, dining and visits, for their own facility.
Doctors see medical visits; home-care supervisors see visit check-ins and hours.
2 · Medications
Safer med passes
Every dose recorded, scanned and checked.
02Record a dose
lycare.lycore.com/medications
MedicationsSearch residents, staff…⌘KACMed pass
Amberhollow Main · Wednesday, October 21
Morning 08:00NoonEveningBedtime
18 due3 late0 refused
Room 104Margaret EllisR-1042Allergy: penicillin
Metformin 500 mg tablet
1 tablet by mouth with breakfast
Lisinopril 10 mg tablet
1 tablet by mouth once daily
✓ Logged on Margaret Ellis's record
Tap Given. The time and your name are recorded.
Each dose also goes in the resident's log, so no dose goes unrecorded.
03Scan before you give
lycare.lycore.com/medications
MedicationsSearch residents, staff…⌘KACMed pass
Amberhollow Main · Wednesday, October 21
Wristband: Margaret Ellis. Now scan each package.
✓ Right resident, right medicine: Metformin 500 mg for Margaret Ellis.
STOP: this is Lorazepam 0.5 mg for Robert Patel, not Margaret Ellis. Don't give it.
Room 104Margaret EllisR-1042Allergy: penicillin
Metformin 500 mg tablet
1 tablet by mouth with breakfast
Lisinopril 10 mg tablet
1 tablet by mouth once daily
Scan the wristband, then each package: a USB scanner or the phone camera.
A match highlights the dose. Tap Given: it's marked as scanned.
Someone else's medicine? A red STOP before anything is given.
04Controlled drugs need a witness
lycare.lycore.com/medications
MedicationsSearch residents, staff…⌘KACMed pass
Amberhollow Main · Wednesday, October 21
Morning 08:00NoonEveningBedtime
18 due3 late0 refused
Room 107Robert PatelR-1077
Oxycodone 5 mg tabletControlled
1 tablet by mouth every 12 hours
Controlled drug: a second staff member must witness this dose.
Witnessed by
Jorge Ortiz · Nurse
Lena Park · Med tech
Atorvastatin 20 mg tablet
1 tablet by mouth once daily
Controlled drugs need a second staff member as witness.
Both names stay with the dose, ready for the controlled-drug count.
07Allergy and interaction checks, refills
lycare.lycore.com/residents/1077?tab=medications
Residents › Robert PatelSearch residents, staff…⌘KACRobert Patel
Room 107 · Allergies: codeine
Major Opioid with a benzodiazepineOxycodone + Lorazepam: together they can slow or stop breathing.
Add medicationOxycodone 5 mg
Omnicare · NDC 99999-142-01
4 on hand · 2 days leftRefill requested Oct 21Request refill
✓ Medication added · review saved on the record
New orders are checked against allergies and the other medicines as you type.
A warning needs a note of who reviewed it before the order saves.
Each dose takes from the count: running low asks for a refill.
3 · Medical visits
Checkups, start to finish
From booking residents to recording each finding.
03Pick the residents
lycare.lycore.com/appointments/1335
Appointments / Foot checkups: Dr. PatelSearch residents, staff…⌘KRPFoot checkups: Dr. Patel
Wednesday, October 21, 08:00 · Amberhollow at Barton Creek
Current residents of the facility. Eligibility follows the visit type's rules.
Search name or room…
Select all eligible (102)0 picked102 picked · 30 not eligible
Bosco, Franz · 103UnitedHealthcare AARP Medicare Advantage · Medicare Advantage
Goyette, Danial · 104Medicare Part B · routine foot care
Herzog, Ida · 104Seen Sep 23. Next eligible Nov 23.
Mante, Trystan · 105John Hancock LTC · Private pay
Ortiz, Ruth · 107Commercial plan: no rule covers it
Thompson, Helena · 106Medicare Part B · routine foot care
Anyone not eligible is greyed out with the reason: seen too recently, payer, age.
Pick people one by one, or select all eligible at once.
04Times are worked out for you
lycare.lycore.com/appointments/1335
Appointments / Foot checkups: Dr. PatelSearch residents, staff…⌘KRPFoot checkups: Dr. Patel
Wednesday, October 21, 08:00–16:30 · Amberhollow at Barton Creek
Visit schedule
Sort A–ZStart medical visits
102 visits, 5 min each with 0 min between. Times update automatically.
OrderTimeResidentWherePayerStatus
08:00–08:05Franz Bosco R-1005103 CedarUnitedHealthcare AARP MATo do 08:05–08:10Danial Goyette R-1006104 WillowMedicare Part BTo do 08:10–08:15Trystan Mante R-1008105 AspenJohn Hancock LTCTo do 08:15–08:20Ahmed Mosciski R-1009105 AspenWellcare Dual AccessTo do 08:20–08:25Helena Thompson R-1010106 JuniperMedicare Part BTo do Every resident gets a time slot, from the start time and the minutes per visit.
Move people up or down, or remove them, and the later times shift automatically.
05Foot checkup
lycare.lycore.com/appointments/1335/visits
Appointments / Foot checkups: Dr. Patel / Medical visitsSearch residents, staff…⌘KRPMedical visits: Foot checkups: Dr. Patel
Wednesday, October 21 · Amberhollow at Barton Creek · 0 of 102 seen
Appointment
All 102To see 102
1Bosco, FranzR-1005 · Rm 103 · 08:00To do
2Goyette, DanialR-1006 · Rm 104 · 08:05To do
3Mante, TrystanR-1008 · Rm 105 · 08:10To do
4Mosciski, AhmedR-1009 · Rm 105 · 08:15To do
5Thompson, HelenaR-1010 · Rm 106 · 08:20To do
Franz Bosco
ID R-1005 · 84 yrs · Room 103 Cedar · #1 of 102 · 08:00
Coverage UnitedHealthcare AARP MA (Medicare Advantage)Allergies PenicillinLast visit Jun 12 · 11720 TA
Procedures
11719Trim nails, any number11720Debride nails, 1–511721Debride nails, 6+11055Pare corn/callus, 1G0127Trim dystrophic nails
Site modifiers
TALeft great toeT1Left 2nd toeT2Left 3rd toeT5Right great toeT6Right 2nd toe
Class findings
Q7One Class AQ8Two Class BQ91 Class B + 2 Class CThis payer needs a class finding (Q7, Q8, Q9) to bill routine foot care.
Notes
Diabetic foot exam: sensation intact (monofilament).
Tap the procedure done, then the toes it was done on (TA = left great toe, T5 = right).
LyCare knows what the payer needs. Medicare wants a class finding for routine foot care.
Add a quick note or your own words, and photos from the tablet.
4 · Incidents
Report it right, on time
AI drafts the report; the state's rules set who's told and by when.
02Say what happened
lycare.lycore.com/incidents/new?resident=2214
Incidents / Report an incidentSearch residents, staff…⌘KTBReport an incident
Jamie Torres · R-2214 · Tidepine House, WA
What happened, in your own words
DictateDraft reportDrafting… Type or dictate what happened, in your own words.
Then press Draft report.
03Claude drafts the report
lycare.lycore.com/incidents/new?resident=2214
Incidents / Report an incidentSearch residents, staff…⌘KTBReport an incident
Jamie Torres · R-2214 · Tidepine House, WA
Where
Bathroom · Tidepine House
People
Jamie Torres (R-2214)
Injuries
Left wrist: swelling, no fracture (checked at urgent care)
Action taken
Ice applied, on-call nurse called, urgent care visit
Still needed for the state report:
- Time the parent or guardian was told
- Name of the urgent-care provider
Claude fills in the form from your words.
It also lists what the state report still needs. You check it, then save.
04Who must be told, and by when
Incident
Injury · fall
Jamie Torres · R-2214 · age 14
Tidepine House · Washington
Foster group home
Parent / guardianImmediately
Due by 20:40 · Maria Torres
DCYF licensorWithin 24 hours
Due Oct 21, 19:40 · form 15-941
CaseworkerWithin 24 hours
Due Oct 21, 19:40 · R. Alvarez
Rules differ by state, care type, incident type and severity.
The rules engine works out who must be told, and by when.
Deadlines count down on the incident and on My day. Handlers are notified.
5 · Group homes
Case work for youth in care
Case plans, court, caseworkers, restraints and allowances.
01The case plan and its goals
lycare.lycore.com/residents/97?tab=case
Youth / Evans HackettSearch residents, staff…⌘KJREHEvans Hackett
R-9001 · Tidepine Capitol Hill · age 8 · dependency
Court Oct 21: Dependency review1 restraint to review
Case workMedicalMedicationsDiningFamilyIncidentsActivity
Permanency goal
Relative placementCaseworker
Willie Sipes · DCYF Region 4
Last seen by caseworker
Oct 4 · due Nov 3
EducationAttend school every day, grades C or aboveUpdateIn progress · 40%
HealthTake medication independently with staff checkingMet
FamilyWeekly supervised visits with mom go wellIn progress
✓ Progress saved
Each youth has a case plan: permanency goal, caseworker and goals.
Staff update each goal as things change; every update stays on the record.
04Restraints, recorded and reviewed
lycare.lycore.com/residents/97?tab=case
Youth / Evans HackettSearch residents, staff…⌘KJREHEvans Hackett
R-9001 · Tidepine Capitol Hill · age 8 · dependency
Court Oct 21: Dependency review1 restraint to review
Incident INC-2026-0012
Physical restraint · seated hold, 6 min
Parent / guardian Immediately
DCYF licensor Within 24 hours
James Carter (wasn't involved) reviews: was it justified, done safely, what changes? Debrief with the youth is recorded too.
Record a restraint: the hold, how long, why, and what was tried first.
It's filed as an incident with state deadlines; an uninvolved manager reviews it.
6 · Home care
Visits in clients' homes
Check in at the door, follow the care plan, check out.
02Check in at the door
lycare.lycore.com/appointments/9310
Care visits / Helen BrooksSearch residents, staff…⌘KKWHelen Brooks · Personal care (ADLs)
Wed, Oct 21 · 08:30–10:30 · 412 Bayshore Ct, Tampa FL · Private pay
Check inChecked in 08:31Location verified · 38 m from the client's homeOn time BATHBathing / shower
DRESSDressing
GROOMGrooming & oral care
XFERTransfers & mobility
SKINSkin check
Check in when you arrive. The time and place are recorded.
The office sees you've arrived, and the visit's hours count automatically.
03Work through the care plan
lycare.lycore.com/appointments/9310
Care visits / Helen BrooksSearch residents, staff…⌘KKWHelen Brooks · Personal care (ADLs)
Wed, Oct 21 · 08:30–10:30 · 412 Bayshore Ct, Tampa FL · Private pay
GROOMGrooming & oral care
Tick off the care plan tasks as you go.
Add notes, or tap a short note like N1.
7 · Staff compliance
Everyone current, at a glance
Requirements by state and facility; staff submit, managers review.
04Staff submit their own
lycare.lycore.com/account/compliance
My complianceSearch residents, staff…⌘KMSMy compliance
What Amberhollow at Barton Creek needs from you
CPR & First Aid
Training · expires Mar 4, 2027
TB Screening
Health · expires Oct 30, 2026
Texas Nurse Aide Registry
License · nothing submitted yet
Food Handler Card (Texas)
License · expires Jan 12, 2028
TB Screening
Miguel Santos · Health
Expiring soon
Next screening due ★
Oct 16, 2027
Result letter or lab report
Choose fileigra-result-oct-2026.pdf SubmitA manager will review it.
✓ Submitted · Pending review
Staff see My compliance: what's done, what's missing and what's about to expire.
They fill in the details, upload the document and submit. The reviewer is notified.
06See who's compliant at a glance
lycare.lycore.com/compliance
ComplianceSearch residents, staff…⌘KMLCompliance
124 staff across 5 facilities
Export CSVTemplates & assignments
Compliant
0%
552 of 607 met
Missing
0
Nothing submitted
Pending review
0
Waiting for a manager
Expiring soon
0
Renew before they lapse
Expired
0
Out of compliance
Hildegard LoweCPR & First AidAmberhollow GeorgetownExpiredOct 2
Miguel SantosTexas Nurse Aide RegistryAmberhollow at Barton CreekMissing—
Juston KlockoDementia Care TrainingAmberhollow Round RockExpiring soonNov 9
Linda OkoroTB ScreeningAmberhollow at Barton CreekPending review—
Managers see every requirement for every staff member, by status.
Filter by facility, state or requirement, and export the list for an inspector.
8 · Partners and AI
The right people, the right answers
A secure portal for lawyers and guardians; ask LyCare anything about your records.
03Ask the care team
lycare.lycore.com/portal/2214
LyCarePartner portalALAvery Lawson · Guardian ad litemSign outJamie Torres
R-2214 · Tidepine House, Tacoma WA · shared by Tasha Brooks · access until Jan 31, 2027
Profile & case details
Placement, guardian, caseworker
Placement history
2 placements
Incident reports & logs
4 reports
Visits & appointments
12 this year
Medications
Current orders and the last 30 days
Documents
Court order KC-26-0418
Incident reports since AugustOpen
Needed by Oct 28
Need something? Ask the care team from the portal.
Requests are tracked, with the date they're needed by.
01Ask in plain English
Ask LyCareSearch residents, staff…⌘KPSAsk LyCare
Answers from the records you can see. Read only.
Who has had low intake this week?
Looking through the records…
3 residents at Amberhollow Main:
• Dorothy Fields (R-1063): under half of the last 3 meals
• Harold Jensen (R-1051): refused dinner twice
• Evelyn Moore (R-1094): averaging 40% since Monday
The nurse was notified for all three.
Ask about residents, medications, meals, incidents… Ask questions the way you'd ask a colleague.
Answers come only from records you're allowed to see, and every name is a link.
LyCare
- 1My day and dashboards for every role
- 2Scanned, checked medication passes
- 3Medical visits from booking to findings
- 4Incidents reported on time
- 5Case work for group homes
- 6Home visits with check-in and out
- 7Staff compliance at a glance
- 8Partner portal and AI assistant